Privacy Policy

This Privacy Policy describes how avalaneauthor.com (the "Site" or "we") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from avalaneauthor.myshopify.com (the "Site") or otherwise communicate with us (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date, and take any other steps required by applicable law.

How We Collect and Use Your Personal Information

To provide the Services, we collect personal information about you from a variety of sources, as set out below. The information we collect and use varies depending on how you interact with us.

In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and protect or defend the Services, our rights, and the rights of our users or others.

What Personal Information We Collect

The types of personal information we obtain depend on your interaction with our Site and use of our Services. "Personal information" refers to information that identifies, relates to, describes, or can be associated with you. Categories include:

  • Basic contact details: name, address, phone number, email.

  • Order information: name, billing address, payment confirmation, email, phone number.

  • Account information: username, password.

  • Shopping information: items viewed, added to cart, or wishlist.

  • Customer support information: details from communications with us.

Information We Collect through Cookies

We automatically collect information about your interaction with the Services ("Usage Data") through cookies, pixels, and similar technologies ("Cookies"). Usage Data includes device and browser information, IP address, and details of your interaction with the Services.

For specific information about Cookies related to Shopify, see Shopify's Cookie Policy.

Information from Third Parties

We may obtain information about you from third parties such as:

  • Shopify, for processing payments and orders.

  • Payment processors collecting payment details to fulfill your orders.

Any information obtained from third parties will be treated according to this Privacy Policy. We are not responsible for third parties' privacy policies.

How We Use Your Personal Information

  • Providing Services: Processing payments, fulfilling orders, managing accounts.

  • Marketing: Sending promotional communications, customizing advertisements.

  • Security: Detecting fraud, securing your account and transactions.

  • Communication: Providing customer support and improving Services.

How We Disclose Personal Information

We may disclose personal information to:

  • Third-party service providers (e.g., payment processors, Shopify).

  • With your consent or at your direction.

  • To comply with legal obligations or to protect our rights and users.

Third-Party Websites and Links

Our Site may link to third-party websites. We are not responsible for their privacy practices. Review their privacy policies if you follow these links.

Children’s Data

Our Services are not intended for children, and we do not knowingly collect personal information from children. If you're a guardian aware of information provided by a child, contact us for deletion.

Security and Retention

We implement security measures, but no security is perfect. We retain your information as needed to fulfill our Services and legal obligations.

Your Rights

Depending on your location, you may have rights to access, delete, correct, transfer, or restrict the use of your personal information. Contact us to exercise these rights.

Complaints

For complaints or inquiries about your personal information, contact us at shop@avalaneauthor.com.

International Users

Your information may be transferred and processed internationally, including in the United States.

Contact

For any questions regarding this Privacy Policy or your rights, please email us at shop@avalaneauthor.com.

Last Updated: March 10, 2025